|
 |
|
|
| Welcome
to the We-Host.com Technical Support Library Although
our technical support area offers many solutions to help you
resolve technical issues with your hosting account, it is only as
good as the effort that you put forward when using this
"self-help" web site.
Our support staff has spent much time in preparing this site so
that it will cover most of the common problems or questions that
our customers ask us about. If, after reading through this support
site, your questions are not answered, please use the above Email
Us link to submit a problem to us. We're quick to respond, and
will work hard to help you use your account with 100% efficiency.
|
| Recent News: |
| New
Technical Support site released. |
| |
Welcome
to our new technical support web site. This new/enhanced web site
will be your one-stop place for all on-line support issues. We
appreciated your understanding while we continue its' development. |
| Servers continue to get upgraded. |
| |
Our technical support staff has
continued to work on upgrading both server hardware and software
in order to provide you with the best possible hosting experience.
All upgrades are normally scheduled for the slower hours of the
day (normally after 11pm) when possible. |
| Software Upgrade |
| |
During the last several months,
we've continued to upgrade all FrontPage 2000 web hosting accounts
to contain FrontPage 2002 server extensions. Yet another FREE
service from We-Host.com |
| Domain
Registrations |
| |
Are
you using We-Host.com as your domain registration
company? If not, please contact us today to find out more on our
quick and painless domain registration services. |
|
|
[top]
Cozumel Maintenance
March 21, 2004 - 1:58 PM by Network Operations | Category: General News
|
Views: 3415
Source: N/A |
Server cozumel will receive hardware maintenance tonight. Although the upgrades were scheduled for next weekend, an opening in the schedule will allow for the maintenance to be completed tonight after 11PM, 21-MARCH-2004.
|
|
Spam Filtering
December 20, 2003 - 2:13 PM by Network Operations | Category: 2003 News
|
Views: 3436
Source: N/A |
|
Spam control is now being added onto servers, please email sales if you wish for additional details about this optional service.
|
|
|
All DNS servers & web based DNS administration servers will receive system upgrades during the month of July. Notices will be posted on login pages should specific systems not be available for login during the upgrade on that specific server. If modifications are necessary and login has been disabled simply email support and we will manually make adjustments in your dns records.
|
|
Power Outage
July 4, 2003 - 6:50 PM by Network Operations/IL | Category: 2003 News
|
Views: 3185
Source: N/A |
|
Power Outage - Indiana Facility
During severe thunderstorms across Indiana a power outage was experienced in an area around our hosting facility. Battery backup systems immediately began taking the load and a power generator was started as utility power was not restored within the next few moments. Hosting servers and network equipment continued to operate uninterrupted and are currently being supplied with electrical power by our facility generator.
|
|
Power Outage Update
June 5, 2003 - 5:43 PM by Network Operations | Category: 2003 News
|
Views: 3431
Source: N/A |
|
Power has now been restored to our facility. There was no down-time to any of our equipment as a result of power loss.
|
|
|
Server is back on-line - please check back here for an update about the problem which caused the error.
|
|
|
|
