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Configuration Email: Your First Email from us
The email configuration letter you receive from the We-Host
Order Processing department contains your new account configuration and login information.
The information in this section includes server type (and services included), your
activation date, the Hosting Account IP address, and temporary domain name.
A sample hosting configuration letter is shown below:
Information in the email configuration letter that you
should pay particular attention to (highlighted in bold in the sample letter above) is
explained below.
From:
support@we-host.com (Technical Support)
Subject: Email #1 - NEW ACCOUNT SETUP INFORMATION
====================================
Your new home is ready to move into
WELCOME TO WE-HOST!
A Home for your Web Site
====================================
Please note: This is email 1 of 2 you will receive
from us regarding your new account. Please print this
email for future reference.
****************
SPECIAL COMMENTS
Customer ID......: [CUSTOMER ID]
Domain Name......: [DOMAIN NAME]
Account Size.....: [ACCOUNT TYPE]
IP Address.......: [IP ADDRESS]
Operating System.: [TYPE]
USERNAME/PASSWORD INFORMATION
Case sensitive, enter exactly as requested or stated.
Username.......: ####### - as requested
Password.......: ####### - as requested
You may update your account using
Telnet Access - No
FTP Access - Yes
Microsoft FrontPage - Yes
Control Panel - Yes
To access your control panel for email, statistics, billing, etc, type your domain name
and put /cpanel on the end.
EMAIL
Email accounts may be setup be logging into your control panel using the requested
username/password. You may view an overview of control panel screens by visiting
http://www.we-host.com/cpaneldemo
To make changes, log into your control panel by placing /cpanel after your domain name
BILLING INFORMATION
All billing concerns/questions: billing@we-host.com
If you have any questions about your account type or other
account types we offer, please visit http://www.we-host.com/plans
TECHNICAL SUPPORT
Please consult http://support.we-host.com before emailing
our support staff. If emailing, use support@we-host.com.
Be sure to include domain name, username and password in
all correspondence.
Warm regards,
We-Host Order Processing |
| customer id |
The account id of this Hosting account. This is the ID
used internally at We-Host to identify your account. |
username
password |
You will use the login name to access your Hosting account
via FTP or Microsoft® FrontPage® 2000. This is also the login for access to the Control Panel for
your account. |
| domain name |
This is the domain name you selected to use as the primary
domain name for your new account. |
temporary
domain name |
In some situations, we may setup a temporary domain name.
This information will only be visible in specific situations. |
| IP address |
The IP address gives the precise Internet address of your
Hosting Account. You will likely never need to use your IP address in part because the
Domain Name System (DNS) handles mapping between host names (which we humans find
convenient) and internet addresses (which computers deal with). |
The
Basics: Getting Started
Easy Steps For Using Your Hosting Account
The fundamentals necessary to creating a functional Internet presence with your new
We-Host Regular Hosting account are outlined below.
Please note, when your account is setup, we initially
install a filed called "index.htm" which actually contains the "Welcome to
your new web home" announcement. You may delete this page if you wish. The web server
will first look for "index.html" pages, and if they do not exist, it will look
for "index.htm" pages. Your DEFAULT home page must be one of the two.
- Setting up your E-mail Accounts
- Setting up your E-mail Program
- Design your Web site
- Upload Content to your account
1. Setting up your E-mail
Accounts
Simply log into your web hosting account
control panel by entering http://your_domain_name/cpanel.
Enter your username/password and visit the E-mail area.
2. Setting up your E-mail
Program
All hosting accounts come with POP
mail boxes which allow you to have a personalized "company" email server. That
is your email settings may be set to reflect your_domain.com in the POP3 and SMTP
settings of your email program. You can create, add, delete and editwith the NEW Control Panel.
Accessing your E-mail Mailbox
Any number of e-mail clients can be used to access e-mail stored at an e-mail mailbox,
either on your local ISP's server or on your hosting account. If you are using the
Post Office Protocol (POP) to "pop" mail off of your Hosting Account
mailbox (i.e. download the mail to your local computer) then you should consider Qualcomm Eudora, Netscape Communicator, Pegasus Mail by David Harris, or
the Microsoft Outlook
Express. The
below information is to be used if you have setup a mail POP box on your hosting account.
Each mail client, though different, will require essentially the same information, namely:
the mailbox location, your identity, your e-mail address, and the SMTP relay host. Some
sample configuration parameters for several e-mail clients are given below:
Microsoft Outlook Express Configuration Settings (POP)
Under the Tools menu, select the Accounts menu item.
Select Add > Mail
In the "Display Name" section:
Type the Name that you wish to send mail as NEXT
Email Address
Select I already have an email account...
Type your email address in the form NEXT
Incoming Mail Server (POP3)
your_domain.name
Outgoing Mail Server (SMTP)
your_domain.name
NEXT
Account Name:
Type your email Username (typically
the first half of your email address)
ex. joe@your_domain.name account name = joe
Password :
Type your email
password NEXT > FINISH
This completes the email setup!
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3. Design a web site
Having a powerful Internet presence is essential for companies that seek to compete in the
future. The first step in creating a powerful Internet presence is designing an equally
powerful Web site. There are basically three ways to create great Web pages:
- Get a Web publisher program and do it yourself
There are numerous Web publisher programs available on the Internet today. Many of the
more popular publishing programs include Netscape Composer, NetObjects Fusion, Sausage
Software HotDog, AOLpress,
Adobe PageMill, Allaire
HomeSite, GoLive CyberStudio, Galt Technology webMASTER
PRO, and Microsoft
FrontPage. This is only a small sample of Web publisher programs. You can find
additional programs by typing "HTML editor" into any good search engine.
- Hire someone with Web know-how
There are numerous consultants, ad agencies, and web design firms who have the technical
know-how to construct a Web site; however, a good Web site is much more than just HTML
code. The consultants you retain should design your Web site from a marketing point of
view, to ensure that the proper message is being communicated to its potential and
existing clients. For this reason, you should be wary about simply turning over its Web
site to someone who has the technical know-how without considering the marketing and
design side of your Web site.
- Learn HTML and build from the ground up
Many people learn HTML and build web content by hand. Though there may be a significant
time investment involved, the power and flexibility you command by manipulating the raw
HTML code cannot be matched (only mimicked) by graphical publishing programs. The best way to learn HTML (or Hyper Text Mark-up Language - the
language used for constructing web pages) is to look at the "source" of
documents you find appealing. The HTML source code can be viewed using most popular
Internet browsers (look under the "View" menu in Netscape or MSIE), consult your
browser documentation for specific information about viewing HTML source code.
You may also want to refer to other HTML resources such as
online guides or books.
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3. Upload Files to your Hosting
Account
Now that your HTML and graphic file design is complete, you are ready to upload the files
to your web account. There are several methods to upload content, some of which are
discussed below.
- Uploading files via an FTP Client
In order to upload your content via FTP, you will first need to choose an FTP client.
Freeware, Shareware, and Commercial FTP clients are available. You can find a good number
of FTP clients by searching Yahoo or c|net download.com for "FTP
client". If you are using the Windows 95/98/NT
operating system, you can use the FTP client that is built into the TCP/IP stack. The
We-Host Support Staff has also found the graphical FTP client, WS_FTP to be very
useful. Another one of our favorite FTP programs is CuteFTP. If you are using a Macintosh, Fetch is
probably the most popular FTP program available and is quite easy to use.
Since each FTP program is unique, it is impractical to give
a step by step description about how to use each FTP program. However, despite this, there
is some common information required by all FTP programs. This information includes your
Host Name, your User ID, and your Password. The configuration letter you received from our
support department often includes this information.
We have included specific instructions about how to use
both WS_FTP and Fetch below.
Using WS_FTP (Windows)
- Establish a connection to your Hosting Account by
selecting the "Connect" button. Specify your company name as the "Profile
Name", your domain name (or temporary domain name if your domain name has not yet
been registered) as the "Host Name/Address", your login name as the "User
ID", and your login password as the "Password".
- Once a connection is established, two columns will
appear on your screen. The column on the left displays files on your computer while the
column on the right represents directories and files in your account
- You will want to navigate throughout your web
account by choosing items on the right side (typically) of your screen. This is the
directory where you will store your web content. Remember, your main file, the one that
people will view when they first visit your web site, should be called index.htm or index.html
- Select the appropriate files or directories that
you want to transfer from your computer (the left side) to your web space (the right side)
by selecting them with your mouse. You can select more than one by holding down the shift
key.
- Once these files are selected you simply hit the
arrow "-->" pointing toward the right or toward the Hosting Account directory
window. Be sure that all HTML documents and CGI script are transferred in ASCII mode.
Graphics should be transferred in Binary format. The latest versions of WS_FTP provide an
"Auto" toggle button you can select- WS_FTP will then automatically determine
which mode to transfer the file (we recommend you use the "Auto" mode).
Using Fetch (Macintosh)
- Establish a connection to your Hosting Account by
selecting the "New Connection" button under the "File" menu. Specify
your domain name (or temporary domain name if your domain name has not yet been
registered) as the "Host", your login name as the "User ID", and your
login password as the "Password".
- You will want to navigate to the directory to store
your web content. Remember, your main file, the one that people will view when they first
visit your web site, should be called index.htm or index.html
- To upload content to your Hosting Account you can
either drag files and folders from your desktop to the Fetch window or select the
"Put File..." button and select files and folders.
- Be sure that all HTML documents and CGI script are
transferred in ASCII mode. Graphics should be transferred in Binary format. Fetch also has
a setting, "Automatic", that you can select- Fetch will then automatically
determine which mode to transfer the file (we recommend you use the "Automatic"
mode).
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As always, if you encounter a problem or have a question that you cannot resolve do not
hesitate to contact our We-Host Support Staff at support@we-host.com.
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